In 2009, we developed a training workshop called "Web 2.0 and Social Media: Making it Work for Your Business."  Since we started offering it, we have sold out every class and received encouraging, positive feedback from attendees.  Here's our marketing blurb on it if you care to know more.

For more details on our workshop or customized training for your organisation, use the contact link to call or send us an email.

Web 2.0 and Social Media: A Workshop

People are taking about you and your company. These conversations are happening all over the Internet.  Not just Facebook and Twitter, but on discussion forums, wikis, blogs and thousands of special interest social media and collaboration platforms.

In this workshop, you will learn how these technologies work, the threats and opportunities they present and how you can use them to monitor and influence the perception of your company and brand.

Social networking is not a fad.  The technologies may change but the desire to communicate, be informed and entertained will never go away.  Understanding this phenomenon isn't just a good idea - it's mandatory in order to thrive in the new media world.

Attend this interactive, hands-on workshop and you will be armed with the knowledge and tools to make confident choices when engaging in online conversations and building relationships.

• How is social media is changing client relationships?
• What are the keys to success?
• What social media platforms are important for my company?
• How did we get here?  Where did this all start and where are we headed?

Update: Recently, I was asked "There are lots of people offering social media training and consulting. What makes yours stand out?"

My response:

"I have 20 years experience building online communities and collaboration networks, starting with Lotus Notes-based Intranets. I have a solid understanding of how social networks impact behaviour and change organizations. I gained this experience from doing, not from reading blogs or books."

"I'm proud of the response and positive feedback I've received from workshop attendees. I think the differentiator as an education offering is the hands-on workshop. All attendees bring or are provided a laptop and are led through clear, focused exercises. This style of learning has been shown to be far superior to a lecture or presentation-only type of teaching."

If you attended our workshop in the past and are looking for the slide presentation, click on this secure link.