You need to make a change to your website. That'll cost you.
The sad truth is, most business owners don‘t actually own their website. Their web developer does. Even a minor change translates into time and money.
There is an alternative.
With a Content Management System in place, you can manage your own site. Add and change content whenever you need to - within minutes. Editing is done in a friendly, familiar environment. If you can use a word processor, you can edit your website. Isn‘t it time you modernized and gained control? Isn’t it time you moved to a Managed Website?
In a university Creative Writing class, I once received a "C" on a writing assignment. The professor commented "Magazine style writing.". She clearly meant this as a criticism (the C grade being my first clue) but I actually took it as a compliment since my favourite form of literature, at the time, was that great American classic, "Sports Illustrated".
Someone has besmirched your good name. They have unfairly called you out for putting out a lousy product or providing indifferent customer service. Eventually, it happens to everyone. Now that companies are becoming more aware of the power of social media and online recommendations, they want to know what to do about it.